{"id":34,"date":"2025-11-18T14:33:57","date_gmt":"2025-11-18T14:33:57","guid":{"rendered":"https:\/\/primerahotel.ug\/?page_id=34"},"modified":"2025-11-19T21:12:35","modified_gmt":"2025-11-19T21:12:35","slug":"booking-policy","status":"publish","type":"page","link":"https:\/\/primerahotel.ug\/index.php\/booking-policy\/","title":{"rendered":"Booking Policy"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text css_animation=&#8221;fadeInDown&#8221; css=&#8221;.vc_custom_1763584776864{padding-top: 20px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;}&#8221;]<\/p>\n<h1 style=\"color: #3c54a5; text-align: center;\">Primera Hotel Kampala Booking Policy<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;fadeIn&#8221; css=&#8221;.vc_custom_1763586545484{padding-top: 20px !important;padding-right: 10px !important;padding-bottom: 20px !important;padding-left: 10px !important;}&#8221;]<\/p>\n<h4>At Primera Hotel Kampala, we prioritize guest convenience and transparency. Our booking policy ensures a smooth reservation and stay experience from arrival to check-out.<\/h4>\n<p>1. Reservation Confirmation<\/p>\n<ul>\n<li>All bookings must include a valid phone number and email address.<\/li>\n<li>No deposit required \u2013 pay upon arrival.<\/li>\n<li>A confirmation email or message will be sent once your booking is received.<\/li>\n<\/ul>\n<p>2. Payment Terms<\/p>\n<ul>\n<li>Accepted payment methods: Cash, Mobile Money, Bank Transfer, or Card.<\/li>\n<li>Full payment is required at check-in, unless prior arrangements are made.<\/li>\n<\/ul>\n<p>3. Check-In and Check-Out<\/p>\n<ul>\n<li>Check-in: from 12:00 noon<\/li>\n<li>Check-out: up to 12:00 noon<\/li>\n<li>Early check-in or late check-out available based on room availability.<\/li>\n<\/ul>\n<p>4. Guest Identification : Guests must present valid identification (National ID, Passport, or Driver\u2019s License) upon check-in.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;fadeIn&#8221; css=&#8221;.vc_custom_1763586562724{padding-top: 20px !important;padding-right: 10px !important;padding-bottom: 20px !important;padding-left: 10px !important;}&#8221;]5. Children and Extra Guests<\/p>\n<ul>\n<li>Children under 7 years stay free when sharing with an adult.<\/li>\n<li>Extra guests or beds may attract an additional charge depending on room type.<\/li>\n<\/ul>\n<p>6. Pets : Pets are allowed on request. Please inform the hotel in advance for arrangements.<\/p>\n<p>7. Damage and Conduct :\u00a0Guests are responsible for any damage or loss to hotel property during their stay. Charges may apply for repairs or replacements.<\/p>\n<p>8. Privacy and Data : All guest information is handled with confidentiality and used only for reservations and communication.[\/vc_column_text]<div class=\"button-wrap icon-right\" style=\"display:inline-block;margin:5px 0px 10px 5px;\"><a href=\"https:\/\/primerahotel.ug\/about-us\/\" target=\"_blank\" class=\"fundrize-button small solid accent\" style=\"\">\r\n\t\t<span style=\"\">ABOUT US <\/span>\r\n\t<\/a><\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1763556193538{background-color: #3254a5 !important;}&#8221;][vc_column][vc_column_text css_animation=&#8221;fadeInDown&#8221; css=&#8221;.vc_custom_1763586395423{padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 30px !important;padding-left: 20px !important;}&#8221;]<\/p>\n<h4 style=\"color: #ffffff; text-align: center;\">Primera Hotel was founded on the belief that a stay should feel like more than just a roof over your head. With just 40 rooms, we strive to deliver warm, personalized care, come enjoy your stay<\/h4>\n<p>[\/vc_column_text][vc_btn title=&#8221;BOOK NOW&#8221; style=&#8221;classic&#8221; color=&#8221;info&#8221; align=&#8221;center&#8221; css_animation=&#8221;fadeInUp&#8221; link=&#8221;url:https%3A%2F%2Fprimerahotel.ug%2Findex.php%2Fbook-now%2F|title:BOOK%20NOW&#8221; css=&#8221;.vc_custom_1763557686128{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;}&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css_animation=&#8221;fadeInDown&#8221; css=&#8221;.vc_custom_1763584776864{padding-top: 20px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;}&#8221;] Primera Hotel Kampala Booking Policy [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css_animation=&#8221;fadeIn&#8221; css=&#8221;.vc_custom_1763586545484{padding-top: 20px !important;padding-right: 10px !important;padding-bottom: 20px !important;padding-left: 10px !important;}&#8221;] At Primera Hotel Kampala, we prioritize guest convenience and transparency. Our booking policy ensures a smooth reservation and stay experience from arrival to check-out. 1. Reservation Confirmation&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-34","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Booking Policy - PRIMERA HOTEL<\/title>\n<meta name=\"description\" content=\"Read Primera Hotel Kampala\u2019s booking policy. 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